Our pieces are made to order, specially for you. On average, it will take us between 1-2 weeks to make your item[s] prior to shipment. Production time may vary depending on order demand at the time. If you need your item[s] urgently, please contact us at prior to placing your order. We will try our best to cater to your needs.


We are pleased to offer the option to customize the fit of our items. If you require a size that is not readily available on our website, please select "CUSTOM SIZE" from the SIZE drop down menu before adding the item to your cart. Please note that there is an additional charge of $150 for custom size orders. 

Additionally, if you would like to make slight changes to an item already on the website [i.e. closing a cut out, shorter/longer version, different colour] please contact us at prior to placing your order. We will do what we can to meet your needs.


ISRAELLA KOBLA ships worldwide with a tracked delivery service. Delivery times outlined below are based on estimates from our delivery partner.

ISRAELLA KOBLA is not responsible for any delays with the packages once sent, or items that may get lost in the mail.

All applicable custom fees, taxes and duties are the sole responsibility of the client. Customs policies vary from country to country. Please consult your country's customs office for an accurate estimate. All international packages are subject to possible customs delays.

We are pleased to offer complimentary shipping on ALL orders over $500

Delivery estimates are in business days:

US and Canada

STANDARD 3 - 7 days $7.99 
EXPRESS 1 - 3 days $12.99


STANDARD only 3 to 10 days $19.99 



Please review our sizing guide page to make sure you match yourself to our standard sizes. If you need assistance selecting your appropriate size please contact us at with any questions. 

All returns must be in 100% new condition, unworn, with all original tags in place and original branded packaging. Returns must be mailed back with a tracked service, which is to be paid for by the client. We are unable to accept returns that require duty or tax payment upon receipt. Please consult your shipping provider about how to avoid this when returning items.

Standard Sizes

For items ordered in our standard sizes, we are able to accept returns in exchange for a full refund , within 10 days of receiving your item[s]. If 10 days have gone by since you received your item[s], unfortunately we can only offer you a store credit.

Custom Sizes

Any items that have been customized are FINAL SALE and do not qualify for returns, however, we are happy to offer a complimentary adjustment service if your garment does not fit. 

For any return or adjustment inquiries please contact us at with your order number in the subject line.

For Canadian orders only, please return your purchase to:

250 Augusta Avenue
Suite 207
Toronto, ON
M5T 2L7

For US and International orders, instructions will be emailed to you after your initial return request.