Give the gift of a luxury shopping experience with israella KOBLA
SHIPPING & RETURN
Delivery estimates are in business days:
US and Canada
|STANDARD||3 - 7 days||$7.99|
|EXPRESS||1 - 3 days||$12.99|
|MASKS||~ 7 days||FREE|
|STANDARD only||3 to 10 days||$19.99|
Please review our sizing guide page to make sure you match yourself to our standard sizes. If you need assistance selecting your appropriate size please contact us at firstname.lastname@example.org with any questions. As all of our items are made to order we strive to ensure you get the best fit possible.
All returns must be in 100% new condition, unworn, with all original tags in place and original branded packaging. Returns must be mailed back with a tracked service, which is to be paid for by the client. We are unable to accept returns that require duty or tax payment upon receipt. Please consult your shipping provider about how to avoid this when returning items.
For items ordered in our standard sizes, we are able to accept returns in exchange for a refund or store credit, within 10 days of receiving your item[s]. If 10 days have gone by since you received your item[s], unfortunately we can not offer you a refund or store credit.
Any items that have been customized are FINAL SALE and do not qualify for returns, however, we are happy to offer a complimentary adjustment service if your garment does not fit.
For any return or adjustment inquiries please contact us at email@example.com with your order number in the subject line.
ISRAELLA KOBLA garments are made in US sizing. Please use this chart as a general guide. Size and fit may vary for different styles.
NEED ASSISTANCE? Please email us at firstname.lastname@example.org and we'll be happy to help!
Please note that these measurements are in inches.
Finding the Right Size
Use a fabric tape measure to find your measurements then follow our guidelines to make sure you're ordering the right size.
Wrap the measuring tape around the fullest part of your bust, then drop your arms to your sides to measure.
Measure around your natural waist, typically the narrowest part of your torso. Do not suck in your stomach or hold your breath.
With your feet together, measure around the fullest part of your hips and buttocks.
If your measurements do not fall into one of the standard sizes above, we would be happy to customize the fit for you. Please follow the steps below:
1. Select "Custom Size" from the size menu. Please note that there is an additional charge of $150 for custom size orders.
2. Add a note to your order to give us an idea of how you want your garment to be tailored to your size
3. A team member will be in contact within 48 hours to request any additional information [e.g. measurements] we may need from you.
INTERNATIONAL CONVERSION GUIDE